Hotel Puerto Palace liegt im Viertel San Antonio und bietet Blick auf den Taoro Park. Die Anbindung an öffentliche Verkehrsmittel ist mit nur etwa 100 Meter Entfernung sehr gut und der Strand ist in circa 800 Metern erreichbar. Die Anlage erstreckt sich über 4 Etagen und verfügt über einen gepflegten Garten, der zum Entspannen einlädt.
Das Hotel bietet Zimmer mit Balkonen oder Terrassen und oft mit Meerblick. Die Unterkünfte verfügen über separate Schlafzimmer und sind mit Kingsize-Betten ausgestattet. Zur weiteren Ausstattung gehören Schreibtisch, Safe, Minibar gegen Gebühr sowie moderne Badezimmer mit Badewanne und Bidet.
Gäste finden im Hotel mehrere gastronomische Einrichtungen, darunter einen Frühstücksraum, ein Café und eine Lobbybar. Das Restaurant bietet Nichtraucherbereiche, Buffets sowie Kinderhochstühle und berücksichtigt spezielle Ernährungswünsche. Für Erholung sorgen Sauna, Massagen und verschiedene Sportmöglichkeiten wie Tennis, Basketball und Minigolf. Der CHECK24 Top Hotel Award wurde für 2025 und 2026 verliehen.
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